Pricing Policy
Price Matching
If you find an item we offer for a lower price at a selected competitor, we will meet that price at the time of purchase with the following terms and conditions:
- The item must be identical in color and size
- The item must be in stock at a selected competitor and Auralie
- We are unable to match order-level discounts, gift card promotions or shipping offers
- We do not offer price match on items from flash sale, non-U.S.-based retailers, as well as "marketplace" prices from third-party resellers, such as The Real Real, Mercari, and the like.
- We will only make one price adjustment per item
- Price adjustments will be issued as store credit
- Price matching requests can be made within 7 days of order date.
- When submitting your price match request, please email us your order number, and link to competitor pricing. All price match requests can be submitted to hello@auraliestudio.com.
We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. In a case where an item's price is higher or lower than the actual price, we will cancel your order of that item and notify you of the cancellation.