Returns & Exchanges

 

Please email us at hello@auraliestudio.com to start a return.

 

Domestic Returns

Refunds for store credit are free. For refunds to the original form of payment, $10 will be deducted from the refund to cover shipping and restocking fee.

 

International Returns

Refunds for store credit are free. For refunds to the original form of payment, $6 will be deducted from the refund to cover restocking fee. Please ship with your preferred shipping method. International return labels must provide a tracking number.

 

Return Policy

  1. Returns are accepted within 30 days of the order date.
  2. Sale items discounted 30% or greater are final sale and cannot be returned.
  3. All sale items purchased with a promotional discount code are final sale and cannot be returned.
  4. All goods must be returned unworn and in perfect condition with all original tags attached
  5. Shoes must be returned unworn. The shoe box should not have tape on it and is not torn.
  6. Please note that due to health & hygiene laws, the following items are not eligible for returns or exchanges: intimates/lingerie, swimwear, cosmetics/apothecary, jewelry, hair items, hats.

 

Exchange

Exchanges are not automated at this time. To make an exchange, return the original items for a full refund or store credit and place a new order.

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