Shipping
**Shipping Update: We heard your feedback! Over the last months, we've been working hard to find ways to offer you a better shipping discount and more shipping options. With your support, we're finally able to get a customized pricing structure for our small business! The shipping fee is now calculated at checkout based on your total order weight, starting at as low as $3.
Orders are processed and shipped within 1-2 business days from our warehouse in Seattle, WA, pending availability and credit verification.
Orders placed after 12pm PST will be processed the next day. Orders placed on Friday after 12pm PST will begin processing the following Monday. Transit and processing times do not include Saturday, Sunday, or holidays.
Domestic
FREE Shipping on all orders over $299 with code FREEXPRESS.
Packages that are refused or returned to sender are subject to a $25 surcharge fee that is billed to us by the couriers.
Seattle / WA State
We offer FREE local pickup in Seattle Monday-Friday, 10am - 5pm PST.
Pickup Location: 2150 N 122nd St. Seattle, WA 98133 (The Bridge Coffee House)
Canada and International
Shipping is calculated at checkout. Please note all mail carriers are experiencing delays due to Covid-19, especially International shipping. Please allow extra time from the estimated delivery provided at checkout. Customers are responsible for all duties, taxes, or customs costs.
International packages that are refused or returned to sender are subject to surcharge fees that are billed to us by the couriers.
Sustainable Packaging
All orders are shipped in 100% recyclable boxes and envelopes made of single-wall corrugated cardboard and paper-based materials sourced in North America. Please reuse your boxes to help eliminate waste.
Canceled orders requested by customers are subject to 4% handling fee.
