Frequently Asked Questions

  • What is slow fashion?

“Slow fashion” is our response to the “fast fashion” issue that’s taken over the globe. Disposable clothing fits poorly, fills up landfills, and falls apart easily. Additionally, fast fashion is usually made using exploitative labor conditions in developing countries, making it unethical to purchase. At Auralie, our high-end clothing is built to last and is made with safe, ethical labor. You will get much more for your money by choosing slow fashion.

  • How do you choose independent designers?

It’s important that our designers do not chase trends, but seek a timeless appeal that will not fade in a few months. Our brands are selected through a meticulous process, and we value designers who uphold traditional and timeless approaches to their craft.

  • What’s the story behind Auralie?

Auralie was founded on the notion that style can be the first transformation that aligns our innermost aspirations with the outside world. The founder, Tessa Aurelia Jennifer, became fascinated with the way clothing helps express our authentic self and was inspired to invite others to collect clothing that enhances you, rather than change you.

Read more about our story

  • Do you have a retail location?

Auralie is an online business only, so we do not have a brick and mortar location. However, we do offer free pickup at our Seattle, Washington headquarters!

Shipping & Returns

  • Do you offer pickup?

Yes! We offer free pickup in Seattle, Washington during our business hours Monday-Friday 10am-5pm PST. When your order is ready, we will contact you to arrange a pickup time.

Pickup Location: 8001 14th Ave NE, Suite A. Seattle, WA 98115.

  • What is your shipping policy?

We offer seamless domestic and international shipping. Read our shipping policy here.

  • What is your return and exchange policy?


We have a friendly 30-day return policy and more for your convenience and satisfaction. Read our return and exchange policy here.

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